Question 1

How does a consultation work?

Accepted Answer

We meet 1:1 for around 30 minutes — by video or in person in Melbourne. We learn about your skin, lifestyle and goals, then send you a personalised routine plan within 48 hours.

Question 2

Do I have to buy a specific brand?

Accepted Answer

No. Recommendations are based on what your skin actually needs. If a product you already own fits the plan, we'll keep it. Anything we suggest is chosen for results, not commission.

Question 3

How long until I see results?

Accepted Answer

Most clients notice calmer, more hydrated skin within 2–4 weeks. Real transformation — tone, texture and resilience — typically takes 8–12 weeks of consistent routine.

Question 4

Is the Glow Partner program right for me?

Accepted Answer

If you love skincare, want to grow beyond a 9–5, and are coachable, it might be. The program is application-only and built for women who value mentorship, community and consistency.

Question 5

Do you work with sensitive skin?

Accepted Answer

Yes — sensitive and barrier-compromised skin is a specialty. Every routine starts gently, prioritising the skin barrier before introducing any active ingredients.

Question 6

Where are you based?

Accepted Answer

Our studio is in Melbourne, Australia. In-person consultations and facials are available locally; online consultations are available Australia-wide.

Your questions, answered.

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